Q : I’m interested in booking my event, how can I book?
A : First, be sure to send us an inquiry through our contact form with the date of your event to verify if we are available.
Q : If my event day is available, how can I officially book my event with you?
A : Once the day is verified an electronic contract is send via email as well as an invoice to pay for your deposit which is your “Save The Date”. This deposit is not refundable nor transferable. If contract is filled and signed but deposit is not paid date is still available for someone else to book.
Q : How much is the deposit?
A : The deposit is of $100. This deposit is not refundable nor transferable but it is use as a credit for any remaining balance due on the day of event.
Q : I’m not sure if my bridal party is interested in hair and makeup, can I book my event and later add people/services to my event?
A : Yes, you may book your event and later add additional people and services. However, we do not allow to add or remove anyone 30 days prior to your event date.
Q : What if someone said they would get a service but last minute changed their mind. Do we still need to pay for that service?
A : Yes, we do not allow to add or remove anyone 30 days prior to the event date. Substitution are allowed.
Q : I have very sensitive skin, can you cater to my sensitive skin?
A : Yes, we understand that not all skin types are the same. We just ask that you let us know prior to your appointment of your sensitivity.
Q : Does The Bridal Package include a trial run?
A : Yes, The Bridal Package includes a hair and makeup trial. However it does not include any travel.
Q : What if I don’t want a trial, can I opt out from getting one?
A : You can choose not to get one but we highly recommend you do get one. Weddings can be very stressful and we wouldn’t like your hair and makeup to be a part of that stress. Consultations are mandatory, either by phone or in-person.
Q: How long do trial runs take?
A: Trial runs usually take between 2-3 hours for both hair and makeup which is typically 1-1.5 hours per service.
Q: How long do each service take on the day of the event?
A: Each service can last anywhere between 40-60mins depending on the service type and how intricate the look might be. We normally set aside 45mins per service and for brides 60-75mins per service.
Q: What do the services include?
A: All makeup services include tradition makeup application, lashes and a little sample side lip touch-up. For hair service you have the option of picking any kind of hair style either down or up. For short or thin hair that want a full updo we provide accessories to make your hair look fuller.
Q: Are travel fees paid per artist?
A: Yes, travel fees are paid for each individual artist. You can request additional artist for your event if you are concern with time but that is an additional charge.
Q: How much is a travel fee?
A: It all depends on the location. However, travel fees start at $50 per artist.
Q: Where are you located?
A: We are based of Santa Maria, CA. We are a team of artist that travel to your location. However, for our out of town clients coming to get their trials done we have a designated place to service you.
Q: I have a question that was not answer in this FAQ list, how can I contact you guys to get my question answered?
A: We would love to answer any question you may have, visit our contact page and fill out our contact form. We will get back to you as soon as we can. Please note that our office hours are Monday through Friday 9am - 4pm. Saturdays and Sunday are typically our event dates, however if you are a bride trying to get ahold of us, please feel free to call or text us directly at (805)332-6228. If not we will get back to you as soon as we are back at the office.